Who We Are
Welcome to Gesan Cleaning Services https://gesancleaning.co.ke/ (“us”, “we”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, mobile applications, and services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from our users.
1.1 Personally Identifiable Information (PII)
The PII we may collect includes, but is not limited to:
- Your name
- Contact information (email address, phone number, postal address)
- Personal preferences and service requirements
- Any information you voluntarily provide to us
1.2 Non-Personally Identifiable Information (non-PII)
We may also collect non-PII, which does not directly identify you. This includes:
- IP address
- Browser type and version
- Operating system
- Usage patterns on our website
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and improving our services
- Responding to your inquiries and requests
- Sending you service-related communications
- Analyzing website usage and improving user experience
- Complying with legal obligations
3. Data Security
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage can be guaranteed to be 100% secure. We cannot ensure the security of information you transmit to us.
4. Third-Party Disclosure
We may share your information with third parties only in the following circumstances:
- Service providers who help us deliver our services
- Legal obligations and law enforcement requests
- To protect our rights, privacy, safety, or property
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and store information about your usage of our website. You can modify your browser settings to disable cookies or alert you when cookies are being used.
6. Your Choices
You have the right to access, update, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us.
7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@gesancleaning.co.ke
Thank you for trusting Gesan Cleaning Services with your information. We are committed to protecting your privacy and providing you with exceptional cleaning services.